Shipping policy
Shipping Policy
Last updated: June 15th 2025
Welcome to Premier Games! Below you'll find our shipping policy outlining delivery times, rates, and more to help you shop with confidence.
Processing Time
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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Custom or made-to-order items may require additional time.
Domestic Shipping (United States)
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We ship from Lehi, Utah.
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Standard shipping typically takes 3–6 business days.
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You will receive a tracking number via email once your order ships.
Shipping Rates:
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We offer free shipping on eligible items or bundles.
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Otherwise, shipping costs are calculated at checkout based on order weight and destination.
International Shipping
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We currently do not ship internationally.
Shipping Confirmation & Tracking
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Once your order has shipped, you’ll receive a confirmation email with a tracking number.
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If your tracking number hasn’t updated after 48 hours, feel free to contact us at info@premiergames.store.
Lost or Damaged Packages
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If your order arrives damaged or is lost in transit, contact us at info@premiergames.store within 7 days of the estimated delivery date.
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We’ll do our best to resolve the issue, including replacing or refunding your item.
Questions?
Email us at info@premiergames.store and we’ll be happy to help!